Shipping & Delivery

Please note that all orders placed through the Infamous JT web store are shipped from our offices, located in West Bromwich, UK.

Order Preparation

Once you’ve placed your order, it normal takes 5 working days to prepare, pack and ship. We work as fast as we can, but please bear in mind this is a one person operation, and it requires us to draft in friends and family to help when there are busy periods.

At extremely busy times we will try and make shoppers aware that there may be a slight delay in packing.

Out of Stock Items

If an item is out of stock and available on back order: we will have it in stock within 28 days, it will take up to six weeks to ship. If it is not available to back order it is likely resin: we will get it in stock as soon as possible but this process takes longer.

Preorders

If an item is on preorder, and included in your order: no items will be shipped until the preorder date.

Shipping

All items are Posted via Royal Mail Second Class Signed for, or the equivalent International rate. Please see the table below for expected delivery dates and prices

UK customers should receive their orders, on average, within 2-4 days of dispatch. However if it takes longer than that, don’t be alarmed Royal Mail states they’ll deliver within 15 days but the vast majority of cases are much quicker than that 

European customers generally receive their orders within 15 working days and Rest of the World customers within 28 working days.

Orders placed with pre-order/Kickstarter items included will be held until the release date of the pre-order/Kickstarter item. If you want your other products earlier please place a separate order.

Custom charges may apply when shipping outside of the UK and Europe.  Please check your local customs guidelines to see if this is applicable to you. Infamous JT are not responsible or liable for any customs or import charges that governments may charge.